Frequently Asked Questions

Everything you need to know about shopping with VeryGoods.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally take 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

VeryGoods accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my package in real-time?

Yes. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly on our carrier's website.

Do you offer international shipping?

Absolutely. We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How can I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature, Monday through Friday from 9:00 AM to 6:00 PM EST.